Privacy Policy

Account information: your name, email address, and a securely hashed password (we never store your password in readable form). If you sign in with Google, we receive your email and basic profile identifiers only.

Content you provide: the audio recordings you upload, the ownership and credit details you enter (title, year, contributors), and any messages you send to our in-app assistant.

Service data: your processing history (scan and optimization results), delivery records, subscription and credit status, and basic technical logs needed to operate and secure the service.

Payment information: handled entirely by our payment processor (Stripe). We do not receive or store your full card number.

To provide the core service — to scan, optimize, re-validate, and deliver your recordings back to you, and to email you download links and results.

To manage your account, process payments and subscriptions, provide customer support, and send service-related notices.

To maintain security, prevent abuse, meet legal obligations, and improve the reliability of the service.

We do not use your uploaded audio to train, calibrate, or benchmark any AI model, and we do not sell your personal information.

Your uploaded recordings and processing history are treated as confidential client material.

We do not sell, trade, or publish your audio. We do not expose your catalog to other users. Access by our operational personnel is limited to what is strictly necessary to run the service or to resolve a support request you initiated, under confidentiality obligations.

We share the minimum data necessary with trusted providers who process it on our behalf: Stripe (payments), an email delivery provider (transactional email), cloud object storage for your files, and AI-analysis services used solely to score a recording as part of the optimization workflow.

These providers are bound to use your data only to perform services for DECODED. We do not authorize them to sell it or use it for their own purposes.

We may disclose information if required by law, to enforce our Terms, or to protect the rights, safety, and security of DECODED and its users.

Payments are processed by Stripe. When you add a card or make a purchase, your card details are collected and stored by Stripe under their security standards — they never touch DECODED's own servers.

We retain only non-sensitive references (such as a customer identifier, card brand, and last four digits) needed to manage your billing and, where you have authorized it, to charge for a successful result.

Delivered optimized files are automatically purged from active storage a short time after delivery to keep the service lean; your original uploads and account records are retained while your account is active.

You may request deletion of your account and associated data at any time (see Contact). Some records may be retained where required for legal, tax, or fraud-prevention purposes.

You can request access to, correction of, or deletion of your personal data, and you can ask us to stop processing it, by contacting us at the address below.

Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA. We honor valid requests to exercise those rights.

We protect your data with industry-standard measures, including encryption of data in transit, hashed passwords, and access controls limiting who can reach your content.

No method of transmission or storage is perfectly secure, but we work to protect your information and to promptly address any issue that arises.

DECODED is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it.

We may update this Privacy Policy from time to time. Material changes will be reflected here with an updated effective date, and continued use of the service after an update constitutes acceptance of the revised policy.

Questions, requests, or privacy concerns: support@decoded.music.

We will respond to verified requests within a reasonable timeframe.